Last updated 6th July 2021
What are cookies?
Cookies are small data files that are placed on your computer or mobile device when you visit a website. Cookies are widely used by website owners in order to make their websites work, or to work more efficiently, as well as to provide reporting information. Two kinds of cookies are used – session cookies and persistent cookies.
Session cookies are used to remember selections made on a visit to the Site. Session cookies are deleted automatically when you leave the Site or close your browser.
Persistent cookies are used to identify you when you return to the Site and/or to remember specific information about your preferences. These cookies also help us understand user behaviour within the Site, which can assist us in customising content that we believe will be most relevant to your interests. Persistent cookies are stored on the user’s device and are not deleted when the browser is closed – these cookies must be ‘manually’ deleted if you want to remove them.
First and third-party cookies
We set cookies (first party cookies) on web pages, however, where we require additional information and services we also allow other companies to host cookies on our web pages (third party cookies). These partner companies have been carefully selected by us. Third party cookies that our partners set will support the customisation of advertisements viewed elsewhere on the internet and are required to meet contractual obligations they have with us. To learn more about cookies, please visit or .
We use first and third party cookies for several reasons. Some cookies are required for technical reasons in order for our Websites to operate, and we refer to these as "essential" or "strictly necessary" cookies. Other cookies also enable us to track and target the interests of our users to enhance the experience on our Online Properties. Third parties serve cookies through our Websites for advertising, analytics and other purposes.
The cookies we use are categorised into five groups:
Strictly Necessary cookies – these cookies are used for technical reasons and are necessary to enable the Site to operate efficiently so that you can navigate the Site and use the Services with ease. These include, for example, cookies that enable you to log into secure areas of the Site. If these cookies are blocked or disabled, some of the Site’s functions will not be available to you and you may not be able to use the Services.
Performance cookies – these cookies are used to obtain statistics about the number of users of the Site/Services and how such users interact with the Site/Services. These cookies collect information that is aggregated and therefore cannot be used to reveal an individual’s identity. Such information allows us to continuously improve the Site and Services to provide users with a better online experience (such as enabling users to find what they are looking for more easily).
Functionality cookies – these cookies are used to improve the functionality of the Site and make it easier to use the Services. They help us to identify you as a repeat user of the Services and help us remember your preferences. These cookies help us remember information about you that saves you time by making your user experience easier.
Analytical – these cookies gather information about your habits when using the Services (including the pages you have visited and the links you have followed). We may combine such information with other personal data that we have collected about you (for example from third parties) to create a user profile for you. These cookies, in combination with any user profile that you have created assist us to make the Site and Services more relevant to you (i.e. by helping us tailor our content, marketing communications, offers and advertisements to your interests.)
Targeting – these cookies record your visit to our Site, the pages you have visited and the links you have followed. We will use this information to make our Site and Services more relevant to your interests. We may also share this information with third parties for marketing purposes, unless you disable or block cookies as set out below.
How can I control cookies?
You have the right to decide whether to accept or reject cookies. Please be aware that if you decide to disable or block cookies, parts of the Site may not function correctly, or at all, and we may not be able to offer some or all of the Services to you.
Should you choose however to disable or block our cookies on your device you will need to do this through your browser. Click on the ‘Help’ menu on your particular browser to learn how to manage your cookie preferences. Alternatively, you can visit or for comprehensive information on how to manage cookies.
What about other tracking technologies, like web beacons?
Cookies are not the only way to recognize or track visitors to a website. We may use other, similar technologies from time to time, like web beacons (sometimes called "tracking pixels" or "clear gifs"). These are tiny graphics files that contain a unique identifier that enable us to recognize when someone has visited our Websites or opened an e-mail including them. This allows us, for example, to monitor the traffic patterns of users from one page within a website to another, to deliver or communicate with cookies, to understand whether you have come to the website from an online advertisement displayed on a third-party website, to improve site performance, and to measure the success of e-mail marketing campaigns. In many instances, these technologies are reliant on cookies to function properly, and so declining cookies will impair their functioning.
Do you use Flash cookies or Local Shared Objects?
Websites may also use so-called "Flash Cookies" (also known as Local Shared Objects or "LSOs") to, among other things, collect and store information about your use of our services, fraud prevention and for other site operations.
If you do not want Flash Cookies stored on your computer, you can adjust the settings of your Flash player to block Flash Cookies storage using the tools contained in the Website Storage Settings Panel. You can also control Flash Cookies by going to the Global Storage Settings Panel and following the instructions (which may include instructions that explain, for example, how to delete existing Flash Cookies (referred to "information" on the Macromedia site), how to prevent Flash LSOs from being placed on your computer without your being asked, and (for Flash Player 8 and later) how to block Flash Cookies that are not being delivered by the operator of the page you are on at the time).
Please note that setting the Flash Player to restrict or limit acceptance of Flash Cookies may reduce or impede the functionality of some Flash applications, including, potentially, Flash applications used in connection with our services or online content.
Do you serve targeted advertising?
Third parties may serve cookies on your computer or mobile device to serve advertising through our Websites. These companies may use information about your visits to this and other websites in order to provide relevant advertisements about goods and services that you may be interested in. They may also employ technology that is used to measure the effectiveness of advertisements. This can be accomplished by them using cookies or web beacons to collect information about your visits to this and other sites in order to provide relevant advertisements about goods and services of potential interest to you. The information collected through this process does not enable us or them to identify your name, contact details or other details that directly identify you unless you choose to provide these.
Where can I get further information?
The Harkalm Group
35 Ballards Lane
London N3 1XW